future. The new preventive measures will also come with traceability, enhancing the ability to trace back the route of the product. At the current stage, the Company is working on process improvement

increase awareness and accessibility of the brand. Branch expansion and pop-up store will continue to be 2020’s directions Enhancing customer experience through digital platform In 2020, After You will be

special education programs (Non-Degree programs), short courses or continuous courses (Modular) focusing on enhancing the potential of students and respond to changing demand. This includes plans to

country’s leading parcel delivery company. This acquisition is a significant step on our path to establishing our O2O ecosystem. By enhancing our logistics capabilities, we are able to facilitate better

to new opportunities in overseas markets, especially in South East Asia countries where advertising market is still immature, 2) enhancing the variety of our media portfolio and expand our media

websites and social media platforms such as Facebook Live and Line Application to facilitate a more convenient shopping experience for customers, while at the same time enhancing the infrastructure systems

shelves. After You Application: Enhancing Customers' loyalty by offering Ecosystem Service. To offer a great experience for customers in using the service and purchasing products, the company introduced

and enhancing retention program as well as digitalizing channels and operational processes to gain fair market share and expand our scale in respective businesses.  Mobile revenue to continue under

pricing strategy to address low affordability. Amid this uncertainty, AIS continue to focus on creating differentiation and enhancing retention program as well as digitalizing channels and operational

focus on enhancing network quality, increase customer engagement, and delivering effective retention programs. • Fixed broadband maintains the growth momentum to outpace the industry growth – Despite