in line with government orders and decrees related to COVID-19. The Company as well received notification from CAAT to temporarily suspend all flight operations since 7 April 2020. In mid of May 2020

Management and Risk Factors 7 2.1 Credit Risk Management 7 2.2 Market Risk Management 7 2.3 Liquidity Risk Management 8 2.4 Cyber Risk Management 8 3. Business Directions and Operations of Core Businesses 9

Management and Risk Factors 5 2.1 Credit Risk Management 5 2.2 Market Risk Management 5 2.3 Liquidity Risk Management 5 3. Business Directions and Operations of Core Businesses 7 3.1 Sustainable Development

-1- AIT (VP-SEC) 013E/2018 May 8, 2018 Subject: Management's Discussion and Analysis of Operating Results for Q1-2018 To: The President of The Stock Exchange of Thailand Summary of Operations Q3

operations Overview of the retail industry in 2019, the growth rate was not very high at approximately 2.6 percent resulting from consumer buying power was slow due to economic conditions. In which the Company

AIT (SVP-SEC) 015E/2016 May 9, 2017 Subject: Management's Discussion and Analysis of Operating Results for Q-2016 To: The President of The Stock Exchange of Thailand Summary of Operations Q1- 2016

-1- AIT (AVP-SEC) 023E/2017 10 August, 2017 Subject: Management's Discussion and Analysis of Operating Results for Q2-2017 To: The President of The Stock Exchange of Thailand Summary of Operations Q2

-1- AIT (VP-SEC) 026E/2017 7 November, 2017 Subject: Management's Discussion and Analysis of Operating Results for Q3-2017 To: The President of The Stock Exchange of Thailand Summary of Operations Q3

-1- AIT (VP-SEC) 016E/2019 May 7, 2019 Subject: Management's Discussion and Analysis of Operating Results for Q1-2019 To: The President of The Stock Exchange of Thailand Summary of Operations Q1

- 1 - AIT (VP-SEC) 024E/2019 August 8, 2019 Subject: Management's Discussion and Analysis of Operating Results for Q2-2019 To: The President of The Stock Exchange of Thailand Summary of Operations Q2