1 3Q20 MD&A Advanced Info Service Plc. Executive Summary Continued economic impact on mobile business despite improved pandemic situation in Thailand With well-managed pandemic situation, domestic

mobile leadership and expanding other businesses. As process digitization continues, operating expense is expected to be controlled, offset by the cost to support network growth in all businesses. As a

CSL outstanding shares. Following the acquisition, AIS will have greater capability to serve increasing business demand for digital solutions e.g. Cloud, business solutions, and managed services in the

%. Delivered FY20 performance in-line with guidance from well-managed cost Overall FY20 performance tracked in- line with all guidance. Core serviced revenue of Bt129,594mn declined -5.1%YoY vs guidance of low

cost management to its businesses. Furthermore, CPN is currently preparing to lease assets to CPN Retail Growth Leasehold REIT (CPNREIT) with 4 additional assets, as well as the extension of lease at

to favorable energy prices. Total expenses were Baht 404.4 million, decreased by 5.2% through budget controlled measurement. However, due to the increment of temporary shutdown expenses and loss from

was mainly due to an improve on the inventory cost management continued from year 2017 as well as sales mix management in each product category efficiently. However, the Company still strictly

.) The revenue from sales decreased 12% compared with the same period mainly from lower sales volume, while cost of sales were decreased 13% as a resulting of the second quarter of 2020 the gross margin

utilities. The Company efficiently controlled and managed expenses of existing outlets indicated in decreasing such expenses by 4% YoY in spite of higher marketing expenses to build brand awareness. Selling

processes, including effectively controlled in maintenance cost. Net gain (loss) on exchange rate Q1-2020 Q1-2019 THB Mn THB Mn THB Mn % Net gain (loss) on exchange rate 112.2 (28.3) 140.5 N.A. (>100) Change