products and content to cater to market trends and to spur higher Average Order Value (AOV) and improve sales • Renegotiated new freight prices through alternate supplier and packing optimization resulting

market trends and to spur higher Average Order Value (AOV) and improve sales  Renegotiated new freight prices through alternate supplier and packing optimization resulting in significant initial savings

% 606,814 996,749 64% Average coal cost (excluding freight) (USD/Ton JPU) 101.0 90.9 89.7 (11%) (1%) 99.3 90.2 (9%) Cost of sales of goods and rendering of services of IPP business in Q2/2020 was THB 2,552

cost (excluding freight) (USD/Ton JPU) 98.7 89.7 81.7 (17%) (9%) 97.7 87.5 (10%) Cost of sales of goods and rendering of services of IPP business in Q3/2020 was THB 2,217 million, decreased by THB 547