, Obligors, Underwriters, and Arrangers; Governance, Risk Management, and Employee Training; and Disclosure and Communication with Market Participants. TERMS For the purposes of the IOSCO CRA Code:5 under

line with our incremental rates. We adjusted employee salary to remain competitive in the labour market. We hired more staff to be prepared for new big projects in the first quarter of Y.2020 and for the

% 1,329.15 1,193.44 11% Cost of hospital operations before adj. 314.81 293.81 7% 894.56 825.87 8% Adj. staff benefit - - 8.15 - Gross margin 145.70 133.24 9% 426.44 367.57 16% % Gross margin 32% 31% 0% 32% 31

and amortisation cost 152.5 165.8 13.3 8.7% Staff cost, repair and maintenance cost and other services 144.6 134.3 (10.3) (7.1%) Processing fee - PEA 15.6 16.0 0.4 2.6% Other cost 25.5 25.2 (0.3) (1.2

7.6 4.6% Staff cost, repair and maintenance cost and other services 134.3 142.9 8.6 6.4% Processing fee - PEA 16.0 17.1 1.1 6.9% Other cost 25.2 35.5 10.3 40.9% Total cost of sales and service 1,149.4

: The increase in personnel for both management and sales staff in the smartphone segment, including Android and Apple, in preparation for opening Mono stores under the name iStore. The adjustment of

-Social Security 215.54 232.56 -7% Revenue from Social Security 177.35 190.21 -7% Revenue from Hospital Operations 392.89 422.77 -7% Cost of Hospital Operations 276.56 294.32 -6% Adj. staff benefit - 8.15

for the Group increased as the increased in number of staff and management to support Testing and Inspection service business, especially in eastern region, together with the increased in training and

of staff and management to support Testing and Inspection service business, especially in eastern region. The staff cost has been increased 92.75% compared to the same period of prior year. Moreover

service. 5. Administrative expense for the Group increased as the increased in number of staff and management to support Testing and Inspection service business, especially in eastern region. The staff cost