risks as basis for determining how the risk should be managed. Questions Yes No 7.1 The company identifies all risks which may affect business operation at levels of organization, business unit

% Net profit margin attributable to owners of the parent 13.2% 13.1% 0.1% 12.8% 12.3% 0.5% Key Change in Segment Grouping In 2019, the Company has changed reportable segments. The strategic divisions

% -0.4% 12.8% 12.6% 0.2% Net profit margin attributable to the owners of the parent 12.4% 12.5% -0.1% 12.7% 12.4% 0.3% Key Change in Segment Grouping In 2019, the Company has changed reportable segments

counter beverage dispenser from a customer in CLM and the Company has maintained orders from such customer continuously. As well, the Company received orders to change equipment of beverage dispenser in all

addition, the Company efficiently managed the selling, general and administrative expense and funding cost. 6 2. Financial Status Statement of Financial Position February 28, 2019 February 29, 2020 Change

competitive areas, existing customers were attracted to change an operator by an offering of up to 50% discount for a few months, which caused industry’s ARPU to be pressured. Convergence packages combining

Profit = Net Profit attributable to owners of the parent Financial Performance for Q2’19 Key Change in Segment Grouping In 2019, the Company has changed reportable segments. The strategic divisions offer

CSL outstanding shares. Following the acquisition, AIS will have greater capability to serve increasing business demand for digital solutions e.g. Cloud, business solutions, and managed services in the

- Despite the impact of COVID-19 pandemic, OSP managed to deliver Q1’20 Net profit* at THB 926 million (+4.2% YoY, +12.5% QoQ), with Q1’20 net profit* margin of 13.8% (-20 bps YoY, +140 bps QoQ), from the

Limited Management Discussion and Analysis 2Q20 2Q20 and 1H20 operating performance of Hospitality business Hotel 2Q19 2Q20 1H19 1H20 Self-Managed Hotels Number of hotel 2 2 2 2 Number of key 297 297 297