. IVL’s Sustainability Targets 11 ©Indorama Ventures PCL Our vision: To be a world-class chemical company making great products for society. SDGs 2030 Agenda – Halfway there 12 ©Indorama Ventures PCL Our

determined in accordance with the following formula: Sale Shares Price = Permata Book Value (as set out in the last financial statements published prior to the date of confirmation of satisfaction of all

closely to the food cost management especially, to reduce food wastage without compromising on food standards and customer satisfaction. At the same time, the Company also improve on the purchasing

Assets, With Satisfaction, and Without Frauds”, as well as to provide consulting service relating to fund-raising, and to provide knowledge on investment in the capital market throughout the seminar.SEC

%, mainly due to decreasing of advertising and promotion expenses by Baht 7.83 million because in this year, the Company focuses on internal marketing by creating customer satisfaction. Administrative

million because in this year, the Company focuses on internal marketing - creating customer satisfaction by providing incentive for the successful branches. Administrative expenses For the 3 months period

adaptation & mitigation 2010 Operational Efficiency Sustainability Report 2011-2013 Customer Satisfaction Survey (Regional) Bi-annual Meeting Innovation Council Supplier Code of Conduct 2014 2016 Carbon

used in determination of partner’s remuneration? (Do not need to specify amount of remuneration, just describe the criteria ) 10 Does the firm carry out the staff satisfaction survey results? If yes

services to meet customer satisfaction. The development of the company as mentioned above, The Company has improved its performance and expected to be profitable in the near future. Please be informed

customer satisfaction by providing incentive for the successful branches. Administrative expenses For the 3 months period (quarter 2/2018), the Company has administrative expenses at Baht 13.09 million which