civil suits lower than that of criminal cases? Ans. Yes - ป.วิ.พ. มาตรา 104 - ป.วิ.อ มาตรา 227 1/1 6 Can shareholder plaintiffs recover their legal expenses from the company? Ans. Yes regardless of

complainants, namely (1) the initial clarification and related documents gathering phase, (2) the case consideration phase, and (3) legal proceedings phase. This complaint handling improvement aims to give more

handling of complaints and disputes, which also consider protection of complainants; (2) designate a unit or personnel to be responsible for handling of complaints and disputes; (3) monitor and examine

use of its services, by taking at least the following actions: (1) set out written rules on handling of complaints and disputes, which also consider protection of complainants; (2) designate a unit or

, by taking at least the following actions: (1) set out written rules on handling of complaints and disputes, which also consider protection of complainants; 13 (2) designate a unit or personnel to be