Currently, rules on providing investor services and communication of securities company regarding offering for sale of high-risk or complex capital market products do not cover the provision of NC

draft regulation on such technology for customer communication and service regarding securities business and futures contracts. The draft regulations would be imposed on both new and presently operating

to provide investors with quality and standard services from business operators.The regulations will require business operators to provide personnel, communication system, customer service system

, in any forms or through any communication channels, is given to Thai investors;  3. Revising the required qualifications and assignment period of foreign personnel to ensure that the advisory services

JatupornsathienCommunications ManagerMobile: 083 988 6766 e-mail: Songsang.Jatupornsathien@fco.gov.uk Securities and Exchange Commission, ThailandSasithorn Ongdee Corporate Communication and Investor Service Department

, and provide a client communication service system and complaint handling services sufficiently and efficiently. ______________________

investment management system. This includes providing a communication channel that facilitates notifying and clarifying information to clients in case of major changes to service provision.“After continuous

communication system, the system for client registration, confirmation and Know-Your-Client (KYC) identification and account opening, the complaint handling system, and the human resources management

well as post-sales processes, by requiring intermediaries to improve effectiveness of internal communication with their salespersons and laying down effective monitoring system to ensure service quality

and service providing procedures to be in compliance with the provisions stipulated in Clause 5/3. In the case of repeated sale occurring with the communication and providing services of traditional