. Revenue from services 796.8 874.4 -8.9% 2.1 Fully Outsourced Contact Center Management Service 540.4 647.0 -16.5% 2.2 Outsourced Contact Center Facility 54.0 86.6 -37.6% 2.3 Outsourced Customer Service
Outsourced Customer Service Representative 24.0 35.0 33.3 (4.6%) 39.1% 61.7 104.5 69.4% 2.4 Maintenance Service 10.9 16.4 14.0 (14.9%) 28.8% 24.6 51.3 108.9% Total 239.4 204.1 180.1 (11.8%) (24.8%) 687.7 625.1
25mn active subscribers and 2.2mn transactions per day Speed-up strategy to install Boonterm kiosk cover all areas to expand customer base and revenue as well as to prevent competitors entering to
Outsourced Contact Center Facility 22.0 18.8 7.6 (59.6%) (65.6%) 46.1 26.4 (42.8%) 2.3 Outsourced Customer Service Representative 19.7 36.2 35.0 (3.4%) 77.9% 37.7 71.1 88.5% 2.4 Maintenance Service 8.0 20.9
of 2017 was Baht 1.05 million gained from selling of waste water treatment equipment to a foreign customer. Other Income The other income in this quarter of the company and subsidiaries was Baht 2.59
prepaid maintenance warranties with a warranty period of more than 12 months, which was in line with the maintenance contract of the customer. - 6 - Liabilities Items which has significant changes Annual
prepaid maintenance warranties with a warranty period of more than 12 months, which was in line with the maintenance contract of the customer. - 6 - Liabilities Items which has significant changes Annual
The Derivatives Act The Derivatives Act B.E. 2546 SECTION 33. A derivatives business operator shall segregate the customer asset from its own, and shall prepare and keep account of customer asset for
reference. Notification of the Office of the Securities and Exchange Commission No. SorThor. 32/2548 Re. Customer Complaint Proceedings of Licensed Derivatives Brokers _________________ By virtue of Clause 27
reference. Notification of the Office of the Securities and Exchange Commission No. SorThor. 32/2548 Re. Customer Complaint Proceedings of Licensed Derivatives Brokers _________________ By virtue of Clause 27