Microsoft Word - FY19 MDA edited after comment.docx 1 FY19 MD&A Advanced Info Service Plc. Executive Summary Mobile business grew amid competition In FY19, despite slow economic growth and continued

1 3Q20 MD&A Advanced Info Service Plc. Executive Summary Continued economic impact on mobile business despite improved pandemic situation in Thailand With well-managed pandemic situation, domestic

worked for a period of 20 years or more to be entitled to receive not less than 400 days’ compensation, compared to 300 days previously 2 2Q19 MD&A Advanced Info Service Plc. Mobile Business 2Q18 3Q18 4Q18

1 FY18 MD&A Advanced Info Service Plc. Executive Summary Maintained leadership in mobile business In FY18 competition in mobile industry remained elevated particularly on data pricing with fixed

. Mobile Business 1Q18 2Q18 3Q18 4Q18 1Q19 Subscribers Postpaid 7,617,100 7,822,600 8,014,700 8,189,900 8,543,800 Prepaid 32,432,900 32,272,100 32,632,300 32,979,300 32,946,900 Total subscribers 40,050,000

highest net add since its inception. ARPU however dropped 4.8% QoQ to Bt489 pressured by the popularity of a low-price plan of Bt399 for 100Mbps speed. Mobile Business 2Q19 1Q20 2Q20 %YoY %QoQ Subscribers

, increased from 2016 of 14.9 million baht or 8.3 increased. Cost of sales for Mobile business raised up 11.9% due to sale revenues increased. And cost of services increased 60.3% due to cost of services from

since 4Q20, ARPU continued declining 10%YoY from new acquisition on low price package. Enterprise non-mobile business continued to deliver low-teen digit growth YoY with rising demand on clould, data

revenue of Bt33,293mn, improving 2.9% YoY and 1.6% QoQ, driven by strong growth in fixed broadband and non- mobile enterprise business together with a recovery of mobile business. Mobile business improved

quarter. Mobile Business 3Q18 4Q18 1Q19 2Q19 3Q19 Subscribers Postpaid 8,014,700 8,189,900 8,543,800 8,793,500 9,001,700 Prepaid 32,632,300 32,979,300 32,946,900 32,670,900 32,556,400 Total subscribers