human resources management and development programmes to ensure that the company has adequate staffing and appropriately knowledgeable, skilled, and experienced employees and staff.​ ​ Principle  1  |  2

name of the investment consultant. ●  Name of Securities/derivatives intermediary or the employer of the unit seller such as commercial bank. ●  Details of the behavior causing the complaint

Attorney form in case of authorizing another person to file complaint; 3. Details of the person against whom the complaint is filed,   i.e., full name, mailing address, phone number of intermediary / listed

must be clearly specified in order to avoid any doubt whether internal information is used to the benefit of the executives. The program must be administered by an intermediary, such as a securities

you are a client of a securities or derivatives intermediary who, as a disputant, agrees to be bound by the arbitrator’s decision, a dispute may be settled through arbitration. 2  Listed company means a

chief executive officer appoints knowledgeable, skilled, and experienced key executives. The board or the nomination committee together with the chief executive officer should establish the criteria and