service providers undertake responsible practices and fair treatment of customers. Market conduct focuses on nine areas, including (1) responsibility of the Board of Directors and senior management in

introduced customized financial services and innovations that provide greater customer convenience, speed and reliability with ever-greater consideration of consumer protection and customer privacy. Being

notifications can be summarized as follows. 1. Directors and senior management are required to dedicate their time and ability to the full performance of their duties. For instance, each director shall take part

greater customer convenience, speed and reliability with ever- greater consideration of consumer protection and customer privacy. To secure our status as a leading financial institution which can cope with

accommodate a cashless society, we have developed new financial products and acquired new users, primarily taking into account convenience and security in financial transactions at a lower cost, in response to

that provide greater customer convenience, speed and reliability with ever-greater consideration of consumer protection and customer privacy. To secure our status as a leading financial institution which

consumer protection and customer privacy, taking into account the changing customer expectations for greater convenience and speediness over omni-channel. Beyond the above strategies, we focus on proactive

relaxed rules will allow the private sector to 4 manage foreign exchange and conduct foreign exchange risk management with enhanced convenience and efficiency, effective February 15, 2020, which contain the

operating consumer goods business with largest convenience store chain. For your information Sincerely (Mr. Chirdsak Kukiattinun) Executive Chairman

to enhance convenience and efficiency in customer services. KBank has focused our strategy on bolstering customer competitiveness. Aside from risk management products appropriate for customer needs in