service quality in alignment with changing consumer behavior, as evidenced by the increased use of more convenient service channels, especially our mobile banking application that allows customers to
the increased use of more convenient service channels, especially the K PLUS - our mobile banking application. However, we continued to expand service channels at viable locations. The number of
transaction fraud related to Bank customers, via transaction fraud module and internal fraud module, for increased fraud detection capacity. Improve key operational systems to ensure stringent internal
way to response the strategy for “CONVENIENT ECONOMY” the Company has expanded the customer base to both online and off line market for customer’s convenient. Additionally, the company has extended the
to a stronger growth of trading partners’ economy, and in terms of prices on the back of rising global crude oil price. Tourism sector continued to expand, private consumption gradually increased
proprietary trading) in this second quarter of 2020 rose to Baht 64 Billion which increased by 37% from last year. Moreover, Krungthai Zmico was capable to increase market share from 1.70% to 2.91% in this
any large-scale or high- value projects like those in 2020 and 2021. However, when the situation of the COVID- 19 epidemic began to improve, the project operation in 2 0 2 2 became more convenient and
ratio of non-performing loans to total loans (NPL ratio) increased from 2.83% at the end of 2016 to 2.97% at the end of the third quarter 2017. However, Thai commercial banking system’s remained resilient