http://172.19.1.196:8983/solr/secweb/select?q=difficult delighted OR "difficult delighted" OR "challenging pleased" OR "challenging happy" OR "hard pleased" OR "hard happy"&wt=json&indent=true&facet=true&facet.field=key_filetype&facet.field=key_sitemap&facet.field=system_name&facet.field=key_keywords&hl=on&hl.fragsize=200&hl.fl=id,title_th,searchcontent_th&defType=edismax&qf=searchcontent_th&qf=id&qf=title_th^1000000&pf=title_th~5^1&pf=searchcontent_th~5^10000&ps=2&mm=100&qf=title_th_default&fq=key_filetype%3Adoc&start=0&rows=10
appropriate consultation took place for difficult or contentious matters?
If yes, Please describe the policies and procedures.
If no, How does the firm ensure that the difficult or contentious matters have been