restaurant and food center business improve in bottom line contribution, by lowering in losses of 52% or 16M THB, mainly are from subcontracting one of food center to third party. 3. Financial status analysis
subsidiaries as well as relocated South operation center to improve work efficiency. In terms of proportion to total revenues, operating and administrative expenses represented 42% of total revenues. Considering
operating and administrative expense was mainly from the Company’s plan to adjust the Back Office Operation through the Shared Service Center and improve debt collection system. As a result, personal expense
commission expense from Hi Healthcare center Co., Ltd. for improve sale and service. 3.4 Administration expenses The Group's administrative expense was increased from the year 2018 in an amounting of Baht
increased from the same period of previous year in an amounting of Baht 2.35 million or 33.29 percent. Mainly came from commission expense from Hi Healthcare center Co., Ltd. for improve sale and service in
previous year in an amounting of Baht 2.06 million or 24.70 percent. Mainly came from commission expense from Hi Healthcare center Co., Ltd. for improve sale and service. 3.4 Administration expenses The
clinical business which dialysis services for kidney patients who receive replacement therapy with dialysis by dialysis machinery (Dialysis Center) and distribution of medical equipment as well as medical
business which dialysis services for kidney patients who receive replacement therapy with dialysis by dialysis machinery (Dialysis Center) and distribution of medical equipment as well as medical service
%) 2.1 Fully Outsourced Contact Center Management Service 164.2 145.1 116.6 (19.7%) (29.0%) 478.5 425.5 (11.1%) 2.2 Outsourced Contact Center Facility 22.0 7.6 15.0 98.3% (31.7%) 68.1 41.4 (39.2%) 2.3
; including operate clinical business which dialysis services for kidney patients who receive replacement therapy with dialysis by dialysis machinery (Dialysis Center) and distribution of medical equipment as