” and making KBank the Customers’ Main Bank for all eight customer segments, we focus on creating innovations and managing financial products, as well as reinforcing our sales and service quality
at ATMs. Strengthening of customers’ data protection and privacy management: A working group was set up to study and progress action to comply with the personal data protection law which will come
segments, we focus on creating innovations and managing financial products, as well as reinforcing our sales and service quality excellence, with greater consideration of consumer protection in order to
support of investment and private spending as well as bolstering opportunities for other economic sectors. Nonetheless, protectionism triggered by the US-China trade dispute dealt a blow to global economic
customers by providing them funding, bolstering their competitive capabilities and promoting business opportunities via every channel. To this end, we introduced the multi- purpose SME loan program with
heightened competition from other financial institutions and non-bank players, KBank has focused on strengthening customer engagement through digital channels so as to reinforce our digital banking leadership
providing them funding, bolstering their competitive capabilities and promoting online business opportunities. In this quarter, we worked with TGIF Market to help shop owners sell their products via K+ Market
into new markets and reinforcing existing business in which we currently operate by offering more diverse products that fully meet consumers’ preferences. In addition, this partnership will be one of the
out activities to enhance the quality of the financial reporting system. These included strengthening proficiency of all stakeholders in the financial report preparation process by promoting a better
monitoring process and remediation plan. Looking ahead, the SEC will keep up the momentum of strengthening and developing stakeholders. In 2019, we will organize educating sessions on the impending financial