services for kidney patients who receive replacement therapy with Hemodialysis by Hemodialysis machinery (Hemodialysis Center) and distribution of medical equipment as well as medical service concerning

. Revenue from services 696.0 796.8 -12.6% 2.1 Fully Outsourced Contact Center Management Service 499.5 540.4 -7.6% 2.2 Outsourced Contact Center Facility 28.0 54.0 -48.1% 2.3 Outsourced Customer Service

and contract work 11.8 14.9 -21.0% 1.1 Turnkey Total Solutions 11.8 14.9 -21.0% 2. Revenue from services 744.5 696.0 7.0% 2.1 Fully Outsourced Contact Center Management Service 527.5 499.5 5.6% 2.2

services for kidney patients who receive replacement therapy with dialysis by dialysis machinery (Dialysis Center) and distribution of medical equipment as well as medical service concerning health and

Relationships and Specific Engagements) 4. (Human Resources) 5. (Engagement Performance) 6. (Monitoring) 9 6. 3 AQIs AQIs AQIs AQIs AQIs AQIs AQIs AQIs AQIs KPMG 2563 - 2564 AQIs 1. * KPMG 2563 Big 4 (partner)1

AQIs AQIs AQIs AQIs AQIs AQIs AQIs EY 2563 - 2564 AQIs 1. * EY 2563 Big 4 (partner)2 28 1,113 1.91% - 5.64% 1.57% - 7.20% EQCR) 11 187.5 0.16% - 2.2% 0.32% - 2.5% 72.5 7,520.7 9.44% - 24.6% 3.89% - 21.36

from the slowdown in the country’s economic conditions and competitive landscape in the industry and the big flooding in Ubon Ratchathani in September 2019 that negatively affected the Ubon Ratchathani

who receive replacement therapy with dialysis by dialysis machinery (Dialysis Center) and distribution of medical equipment as well as medical service concerning health and esthetics. 2. Overview of

for kidney patients who receive replacement therapy with Hemodialysis by Hemodialysis machinery (Hemodialysis Center) and distribution of medical equipment as well as medical service concerning health

business which Hemodialysis services for kidney patients who receive replacement therapy with Hemodialysis by Hemodialysis machinery (Hemodialysis Center) and distribution of medical equipment as well as