http://172.19.1.196:8983/solr/secweb/select?q=arrogant difficult OR "arrogant difficult" OR "conceited challenging" OR "conceited hard" OR "haughty challenging" OR "haughty hard"&wt=json&indent=true&facet=true&facet.field=key_filetype&facet.field=key_sitemap&facet.field=system_name&facet.field=key_keywords&hl=on&hl.fragsize=200&hl.fl=id,title_th,searchcontent_th&defType=edismax&qf=searchcontent_th&qf=id&qf=title_th^1000000&pf=title_th~5^1&pf=searchcontent_th~5^10000&ps=2&mm=100&qf=title_th_default&fq=key_filetype%3Adoc&start=0&rows=10
appropriate consultation took place for difficult or contentious matters?
If yes, Please describe the policies and procedures.
If no, How does the firm ensure that the difficult or contentious matters have been