in TSQM 1 and 2 by hightlighing them in yellow. Additionally, mark the minimum quality objectives mentioned in TSQM 1 and 2 that are separated into sub-quality objectives by highlighting them in blue
); • unfamiliar systems and in-house expertise to assess them; • understanding and evaluation of controls on complex systems; and • effect of Internet and e-commerce. 2 How is firm dealing with greater use of