adaptation & mitigation 2010 Operational Efficiency Sustainability Report 2011-2013 Customer Satisfaction Survey (Regional) Bi-annual Meeting Innovation Council Supplier Code of Conduct 2014 2016 Carbon
use of raw materials and increase product quality. In addition, prepare marketing and sale plan to expand customer base of flexible packaging and plastic sack. Including the improvement of after sale
focused on customer requirement and satisfaction resulting in increased market share in the major consumptions area of North India & South India and achieved a consistent sale of 23,000 tons per month
decreased compared to the 6 months period of prior year from 107.56% to 103.79% in the 6 months period of 2017, presenting the improvement on cost of service management. Selling expenses For the 3 months
revenues from medical services decreased compared to the 9 months period of prior year from 106.77 % to 100.92 % in the 9 months period of 2017, presenting the improvement on cost of service management
purchasing power. However, from Sep-21 onward, restrictions were gradually lifted, resulting in some improvement in consumer spending. Meanwhile, competition in mobile industry remained elevated as operators
customer relations and consequently achieved our highest-ever customer satisfaction score of 85.61%. IVL also achieved a Net Promoter Score of 38 as compared to an average score of 20 (as reported by a third
customer relations and consequently achieved our highest-ever customer satisfaction score of 85.61%. IVL also achieved a Net Promoter Score of 38 as compared to an average score of 20 (as reported by a third
and administrative expenses increased by Baht 2.12 million or 2.59% the main reasons are the expenses incurred from the expansion of subsidiaries, staff cost and expenses of hospital quality improvement
foundation improvement for Huay Bong 2&3 Wind Farm at June 30, 2017 are as shown in the table. Description Estimated total improvement cost (until year 2016) Estimate and cost for accounting recorded in 2017