competitiveness and gather wider audience reach into portfolio. The demand of outdoor media has also exploded with the implementation of digital technology which changed the perception about this media from being

% YoY and 0.4% QoQ with 322k net subscribers added while 4G penetration continued to rise to 63% . Nonetheless, with our focus on brand and network investment, we continued to see improving perception

operators have committed to increasing 5G customer perception and expanding network coverage in high density of demand areas. As a result, 5G adoption reached around 4mn subscribers, underpinned by the rising

year 2017 the Company has continuously emphasized on strengthening the brand perception, its reliability and quality of the products of which led the Company in implementing the related sales and

PEOPLE IN NEED INNOVATION 200 PATENTS FOR INNOVATIONS OR INVENTIONS STAKEHOLDER ENGAGEMENT 80% ENGAGEMENT SCORE OF MULTI-STAKEHOLDER PERCEPTION SURVEY NETWORK RELIABILITY & AVAILABILITY

-up 5G perception. Restrictions in the quarter also supported demand for Fixed broadband (FBB) which delivered strong growth of 23% YoY and 7.4% QoQ as well as non-mobile enterprise business growing 23

, reducing recruitment and training costs. • 74% of LGBTI consumers are more likely to support businesses they perceive as inclusive, enhancing brand loyalty and expanding market reach. SEC Classification

expanded our customer base to reach out to tech-savvy millennials. One notable initiative was the opening of K-eSavings via K PLUS wherein customers may verify their identity at K CHECK ID now available at

) Main Findings • Perceived risks – Cash holders perceive higher risk while modern investors perceive less risk than it should be – Old-fashion are more accurate in term of risk perception – Risk is viewed

strengthen customer perception towards KBank as an “Embedded Trust” agent, offer products and services “Beyond Banking” and stay relevant to “Everyone, Every Day, Every Way and Everywhere” in order to deliver