” program was continued to gauge customer satisfaction and obtain their recommendations for use of KBank services at branches and K-Contact Center, which will be used as input for development and upgrades to
they come due because of a failure to obtain sufficient funds to meet funding needs at appropriate costs within a pre- specified time period, and/or to convert assets into cash. KBank closely monitors
single brand of KASIKORNBANK. In alignment with our business strategies for 2019, KBank and subsidiaries thus reported Baht 38,727 million in net profit, increasing Baht 268 million or 0.70 percent
opportunities for them to obtain greater returns. We continued to pursue business strategies of making KBank our Customers’ Main Bank, along with retaining existing customers. With “Big Data” processing and
of digital technology, which has shaped a new trend of consumption amid intensified borderless business competition via digital channel. To brace for these numerous challenges, KBank prioritizes the
heightened competition from other financial institutions and non-bank players, KBank has focused on strengthening customer engagement through digital channels so as to reinforce our digital banking leadership
exchange rates. KBank hence prioritized effective risk management in order to cope with economic uncertainties both at home and abroad. We adopted a prudent credit policy, accounting for customer potential
cost over the long term, which will in turn help reduce costs within the economic system.. Within this context, KBank and K Companies accentuate enhancement of our business capabilities to achieve
stimulus measures. Against this backdrop, KBank has established its business direction primarily by considering the balance of three dimensions – economy, society and environment – under good corporate
ratio in this quarter stood at 49.31 percent. KBank also set aside a higher expected credit loss of Baht 3,047 million compared to the preceding quarter, with prudent consideration of factors in line with