engagement • Improving risk management • Improving financial performance • Building customer loyalty • Attracting and engaging employees Source: The Comprehensive Business Case for Sustainability, Harvard
Highlights - FY19 Net profit* was at THB 3,259 million (+8.4% YoY), with net profit* margin of 12.7% (+30 bps YoY), where the improvement mainly came from growth in revenues of core businesses and favorable
robust Fit Fast Firm project (OSP’s cost saving program), which continued to drive further margin improvement through product formulation optimization, lower key raw material prices, higher supply chain
individual auditors’ engagement. The overall results of the inspection conducted on 13 audit firms in 2016 during the third cycle, which is between 2016 to 2018, indicated continuous improvement from the
audit quality, training sessions on how to remedy the recurring deficiencies identified in several audit firms. Such efforts to develop audit 02 quality have evidently paid off with the improvement of the
and administrative expenses increased by Baht 2.12 million or 2.59% the main reasons are the expenses incurred from the expansion of subsidiaries, staff cost and expenses of hospital quality improvement
it fits the company’s business strategies and provide improvement recommendations including the director nomination to suit the corresponding structure by presenting the Director Qualifications and
foundation improvement for Huay Bong 2&3 Wind Farm at June 30, 2017 are as shown in the table. Description Estimated total improvement cost (until year 2016) Estimate and cost for accounting recorded in 2017
.............................................................................................................................................................. 15 3.3. Pathway 2: Relative Performance Improvement ................................................................................................................................................. 16
launching the application developed by the company to enhance customer experience. The application will bring in new loyalty program to current customer base of After You to collect points, get informed about