situation, OSP continues to focus on our core brands, innovation and expansion in high- growth channels and segments, while shifting in priorities and timing to ensure even greater agility. Others Segment

can have an impact directly on short and long-term value creation and destruction through effects on reputation, enhancement of customer satisfaction and loyalty, and relations with employees and other

, - Economy of knowledge - Services-based - innovation and digitalized based contribution to competitive advantage & differentiating 4 Global perspective: significance PRI Signatory growth in 2006-2021 3,826

to allow customers to transfer their accumulated points to the loyalty programs of KBank’s business partners via K PLUS. Notably, we offered extra points to customers through the “K PLUS: Transfer

leading food retailers. Founded in 1919, the Group currently has nearly 6,700 stores across the U.K. and Ireland and Central Europe. Tesco is multiformat, operating large format extra stores, supermarkets

%, primary by higher Gross Profit of High-Valued Document. Excluding extra expenses that are combined as part of the cost of sales in 2Q19. Consisting of the impact of the legal adjustment of compensation for

reported at 21.6%, nearly to %GP 9M18 represented at 21.7%. Excluding TBSP %GP at 17.2%, Company’s core %GP achieved at 24.9%, primary by higher Gross Profit of High-Valued Document. Excluding extra expenses

comprehensive financial and investment management and planning. Having continually encouraged customers to save, plan for retirement and take out life insurance with tax benefits, we launched Taweesup Extra plus

Position and THB million Q1’19 Q1’18 %Chg As Reported (% to Sales) Total Admin Exp. 69(10.5%) 42(13.4%) 65.0% TKS 41(6.2%) 39(12.6%) 4.7% One-off Extra exp. - 3(0.8%) (100.0%) Company 41(6.2%) 42(13.4%) (1.9

(Policy innovation) หร ือด ้ านกระบวนการ /บร ิการ (Process/service innovation) โดยให้ความสำคัญกับพื้นฐาน การพัฒนาคน วัฒนธรรม (Co-creation) องค์ความรู้ และการจัดการทรัพยากร เพื่อช่วยให้องค์กรสามารถตอบโจทย์