businesses since we focus on expanding customer base with business expertise • Overall gross profit margin increased from 9.8% to 11.3% amount Baht 45 million. 2019 2018 Change % Change Revenue 1,839 1,673 167

Operations 31 4.5 Capital Requirements 32 4.6 Credit Ratings 33 5. Operations of Support Groups 35 5.1 Human Resource Management 35 5.2 IT Management 38 1 1. Overview of Operating Environment 1.1 Global and

Normal” such as “Social Distancing”, which will benefit to the Company as consumers will be more acceptance to the use of an automatic kiosk, instead of using a service counter with a human interaction

and profitable i.e. expanding the business to cover the production of human and animal medicines, expanding in varieties of product, increasing revenue, reducing costs and expenses, etc.  The Company

rainy season. Subscriber numbers continued to rise, driven by expanding infrastructure in suburban areas, where penetration remains under 50%. ARPU growth was supported by upselling and cross-selling

. Operations of Support Groups 38 5.1 Human Resource Management 38 5.2 IT Management 40 1 1. Overview of Operating Environment 1.1 Global and Thai Economy in the Second Quarter of 2019 The global economy

cautious in expanding high-risk loans. As of August 31, 2023, the Company had business distributions as below; Number of Networks and Merchandise Partners Aug 31, 2022 Feb 28, 2023 Aug 31, 2023 Branches

expanding high-risk loans. As of November 30, 2023, the Company had business distributions as below; Number of Networks and Merchandise Partners Feb 28, 2023 Aug 31, 2023 Nov 30, 2023 Branches Bangkok

, in regards to the current economic situation which is in an improved trend but the risks to asset quality remained in concerns. The Company therefore remains cautious in expanding high-risk loans. As

Financial Service Co.,Ltd. (Japan) (AFS), while the bad debt recovery which increased 13.7% year on year. The Company plans to focus more on expanding fee- based income. This strategy aims to diversify