http://172.19.1.196:8983/solr/secweb/select?q=Difficult occupied OR "Difficult occupied" OR "Challenging busy" OR "Challenging engaged" OR "Hard busy" OR "Hard engaged"&wt=json&indent=true&facet=true&facet.field=key_filetype&facet.field=key_sitemap&facet.field=system_name&facet.field=key_keywords&hl=on&hl.fragsize=200&hl.fl=id,title_th,searchcontent_th&defType=edismax&qf=searchcontent_th&qf=id&qf=title_th^1000000&pf=title_th~5^1&pf=searchcontent_th~5^10000&ps=2&mm=100&qf=title_th_default&fq=key_filetype%3Adoc&start=0&rows=10
appropriate consultation took place for difficult or contentious matters?
If yes, Please describe the policies and procedures.
If no, How does the firm ensure that the difficult or contentious matters have been