http://172.19.1.196:8983/solr/secweb/select?q=Difficult Shiny OR "Difficult Shiny" OR "Challenging Glossy" OR "Challenging Lustrous" OR "Hard Glossy" OR "Hard Lustrous"&wt=json&indent=true&facet=true&facet.field=key_filetype&facet.field=key_sitemap&facet.field=system_name&facet.field=key_keywords&hl=on&hl.fragsize=200&hl.fl=id,title_th,searchcontent_th&defType=edismax&qf=searchcontent_th&qf=id&qf=title_th^1000000&pf=title_th~5^1&pf=searchcontent_th~5^10000&ps=2&mm=100&qf=title_th_default&fq=key_filetype%3Adoc&start=0&rows=10
appropriate consultation took place for difficult or contentious matters?
If yes, Please describe the policies and procedures.
If no, How does the firm ensure that the difficult or contentious matters have been