http://172.19.1.196:8983/solr/secweb/select?q=Difficult Sophisticated Personalized OR "Difficult Sophisticated Personalized" OR "Challenging Advanced" OR "Challenging Complex" OR "Hard Advanced" OR "Hard Complex"&wt=json&indent=true&facet=true&facet.field=key_filetype&facet.field=key_sitemap&facet.field=system_name&facet.field=key_keywords&hl=on&hl.fragsize=200&hl.fl=id,title_th,searchcontent_th&defType=edismax&qf=searchcontent_th&qf=id&qf=title_th^1000000&pf=title_th~5^1&pf=searchcontent_th~5^10000&ps=2&mm=100&qf=title_th_default&fq=key_filetype%3Adoc&start=0&rows=10
appropriate consultation took place for difficult or contentious matters?
If yes, Please describe the policies and procedures.
If no, How does the firm ensure that the difficult or contentious matters have been