operating performance of the wholly-owned subsidiaries of KBank was also satisfactory in terms of quantity and quality due to the concerted efforts of all units involved. KASIKORN SECURITIES PCL has developed

these regulatory changes. We have prepared internal processes and developed employees’ skills to ensure that our services are appropriately provided to customers in line with international standards

the core strategy of “Customer Centricity”, we continued to place our focus on making KBank our Customers’ Main Bank. We have therefore developed our business in various dimensions – from eight customer

operating consumer goods business with largest convenience store chain. For your information Sincerely (Mr. Chirdsak Kukiattinun) Executive Chairman

have developed online payment solutions to accommodate the thriving e-sports industry in Thailand, with priority given to convenience, speed and accuracy of payments.  Large Corporate Business KBank

Thailand 4.0 policy for a cashless society, KBank developed various products and services for greater convenience and work efficiency of our customers. Of note were co-promotions with our B2C customers in

classification may somewhat help ease the impact of deteriorating quality of normal loan to NPLs. Meanwhile, most banks are expected to emphasize efficient cost management and adjust their operating strategies in

consumer protection and customer privacy, taking into account the changing customer expectations for greater convenience and speediness over omni-channel. Beyond the above strategies, we focus on proactive

branch, Central Plaza Bangna branch, and The Mall Bangkapi branch. 3 Continuous expansion of new store format "After You Marketplace" Developed and created more than 17 new products Expand pop-up stores

order to alleviate such impact on our customers, the Company offered credit assistance measures to those customers affected by COVID-19, in line with the Bank of Thailand’s measures to ease debtors