such complaint is completed; In cases where the giving of advice or placing of orders under Paragraph 1 has been made via telephone or by electronic mean, a record of audio tape or electronic recording
until the handling of such complaint is completed; In cases where the giving of advice or placing of orders under Paragraph 1 has been made via telephone or by electronic mean, a record of audio tape or
than two months from the day following the date of recording; however, in the case there is a complaint of the customer relating to such tape recording during such period, it shall be kept until the end
company shall keep such record into recording tape or electronics recording appliance. Clause 19/1. In dealing with retail client, a securities company shall arrange to have documents or evidence showing
of telephone or via electronics, the securities company shall keep such record into recording tape or electronics recording appliance. Clause 19/1.23 24 25 In dealing with retail client, a securities
, the securities company shall keep such record into recording tape or electronics recording appliance. Clause 19/1.23 24 25 In dealing with retail client, a securities company shall arrange to have
, operational management, compliance and internal control. Clause 4 The derivatives dealer shall provide a system for recording and keeping information to ensure that the information pertaining to the derivatives
management, compliance and internal control. Clause 4 The derivatives dealer shall provide a system for recording and keeping information to ensure that the information pertaining to the derivatives business