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1 3Q20 MD&A Advanced Info Service Plc. Executive Summary Continued economic impact on mobile business despite improved pandemic situation in Thailand With well-managed pandemic situation, domestic

net profit Core service revenue is expected to grow mid-single digit In 2019, AIS strives to continue strengthening core mobile business while putting more focus on growing fixed broadband and

from last year Budgeted CAPEX  Bt20-25bn Dividend policy  Minimum 70% of net profit Core service revenue is expected to grow mid-single digit In 2019, AIS strives to continue strengthening core mobile

resulted in weak consumer spending, particularly on mobile services. However, remote working continued to provide decent demand for home broadband. Overall, AIS reported core service revenue of Bt32,770mn

 Net profit was Bt145.01mn, an increase of 10.1% YoY  The total number of “Boonterm” was 130,404 kiosks, increased 5,751 kiosks or 30.4% YoY  Total usage amount was Bt10,421mn, an increase of 30.3% YoY

1 FY20 MD&A Advanced Info Service Plc. Executive Summary Mobile business affected by weak economy and competition in data pricing Slowdown in economic and business activities had been observed