Customer Service Representative Outsourced million, increased by THB increased both from new customers Enterprise sector. 2.4 Revenue from Maintenance Service 18.8 million or 45.2% Government and State
% 4.76% 7.58% 3.92% Y2015 Y2016 Y2017 Y2018 Maintenance Service Contact Center Facility Outsourced Customer Service Representative Outsourced Fully Outsourced Contact Center Management Service THB 845.3
Re: Initial and Maintenance Margin Requirements for Derivatives Trading in Derivatives Exchange
Initial and Maintenance Margin Requirements for Derivatives Trading in Derivatives Exchange
services 167.0 239.8 -30.4% 2.1 Fully Outsourced Contact Center Management Service 116.4 163.9 -29.0% 2.2 Outsourced Contact Center Facility 7.8 18.8 -58.6% 2.3 Outsourced Customer Service Representative
, customer service and information system, internal control system, and risk management system. In addition, related notifications will be codified into one document to facilitate the business operators
Rules for Custody of Customer Assets and Essential Details of Custody Agreement
Outsourced Customer Service Representative 24.0 35.0 33.3 (4.6%) 39.1% 61.7 104.5 69.4% 2.4 Maintenance Service 10.9 16.4 14.0 (14.9%) 28.8% 24.6 51.3 108.9% Total 239.4 204.1 180.1 (11.8%) (24.8%) 687.7 625.1
%) 309.0 242.2 (21.6%) 2.2 Outsourced Contact Center Facility 7.6 7.8 7.2 (7.7%) (5.3%) 26.4 15.0 (43.2%) 2.3 Outsourced Customer Service Representative 35.0 33.5 34.1 1.8% (2.6%) 71.1 67.6 (4.9%) 2.4
in the category of derivatives fund manager; “Customer” means any person who authorizes the derivatives fund manager to provide the services of derivatives fund management for them; “Investment manager