Life Assurance Public Company Limited and our business partners, for service quality improvements in order to deliver an excellent customer experience. In keeping with changing customer expectations, we
our aspiration to become “Customers’ Life Platform of Choice”, meaning the most-preferred platform that can meet customers’ needs in every aspect of their lives, in order to deliver an excellent
in operations Materiality The selected KPIs are likely to contribute to two of the United Nations’ Sustainable Development Goals (“SDGs”), namely: Goal 7. Affordable and Clean energy and Goal 13
delivering an excellent customer experience in order to empower every customer’s life and business, we prioritize the offering of attentive and inclusive services as a trustworthy service provider. We can
that the Group serves its customers with affordable, healthy, sustainable products; “Planet” pertains to its commitment to protecting the natural environment; and “Places” involves supporting communities
– economy, society and environment – under good corporate governance and appropriate risk management. Guided by the Customer Centricity strategy and resolution of delivering an excellent customer experience
operation in 2018 and over the next five years in order to deliver an excellent customer experience. Meanwhile, we have upgraded our technological capability in order to act as a digital platform provider for
the first phase is 51 beds (out of a total of 90 beds). The main target patients are general patients both Thai and Cambodian who are affordable and in need for the medical services. - Opening of a
/or technology upgrade offered at the same price points to retain existing base and also attracted new demand. The high-end packages with faster speed were also made more affordable to attract demand
range of Bt600-700 with a typical 30-50Mbps speed, 10Mbps plans can be accessed at Bt250 and 1Gbps plans are currently affordable at Bt2,999 in selective areas. Sale of convergence packages trended better