digital clients so they can increase their revenues and reduce customer servicing costs. V3 22/02/62 14:27 น. 3 Thai Banking Industry in 2019 Global economic growth is likely to be slow and uncertain, while

strategies for the development and promotion of duties and self-discipline within securities companies – a critical responsibility for everyone, including the board and management, customer service, risk

further analysis to provide customer service or the public.Interested parties may visit SEC website at: www.sec.or.th/opendata for further information.

customer service page on SEC website. IOS phone users can download the application via the AppStore, while Android users can download via the Play Store.

, customer service and information system, internal control system, and risk management system. In addition, related notifications will be codified into one document to facilitate the business operators

. Revenue from services 696.0 796.8 -12.6% 2.1 Fully Outsourced Contact Center Management Service 499.5 540.4 -7.6% 2.2 Outsourced Contact Center Facility 28.0 54.0 -48.1% 2.3 Outsourced Customer Service

Outsourced Contact Center Facility 11.1 28.0 -60.5% 2.3 Outsourced Customer Service Representative 181.8 141.2 28.8% 2.4 Maintenance Service 24.1 27.3 -11.5% Total 756.3 710.9 6.4% 1. Revenue from sales and

. Revenue from services 796.8 874.4 -8.9% 2.1 Fully Outsourced Contact Center Management Service 540.4 647.0 -16.5% 2.2 Outsourced Contact Center Facility 54.0 86.6 -37.6% 2.3 Outsourced Customer Service