March 2017 March 2018 December 2017 March 2017 Normal 1,853,402 1,875,782 1,801,607 14,550 14,983 13,986 Special mentioned 37,711 45,815 48,377 452 591 593 Substandard 12,077 11,760 12,188 6,737 5,275

2017 December 2016 June 2017 March 2017 December 2016 Normal 1,853,978 1,801,607 1,830,827 14,953 13,986 14,502 Special mentioned 42,306 48,377 46,058 550 593 548 Substandard 17,482 12,188 9,495 9,029

Special mentioned 48,646 42,306 46,058 619 550 548 Substandard 11,955 17,482 9,495 5,364 9,029 2,589 Doubtful 20,487 16,430 16,050 10,766 8,246 10,140 Doubtful of loss 55,834 52,083 43,316 36,135 33,744

Substandard 15,259 11,044 5,460 3,503 4,121 1,018 Doubtful 15,881 19,035 20,884 5,597 9,296 10,608 Doubtful of loss 51,083 53,718 53,837 26,828 28,969 30,188 Total 2,022,579 2,035,802 2,088,784 52,071 58,576

37,711 45,815 490 452 591 Substandard 14,259 12,077 11,760 7,261 6,737 5,275 Doubtful 16,801 15,080 19,012 7,751 8,505 10,387 Doubtful of loss 52,437 65,092 56,681 29,017 41,044 36,471 Total 2,070,666

2018 December 2017 Normal 1,905,406 1,954,459 1,875,782 15,491 15,952 14,983 Special mentioned 37,087 32,710 45,815 572 490 591 Substandard 7,416 14,259 11,760 2,137 7,261 5,275 Doubtful 22,963 16,801

December 2019 December 2019 Normal 1,918,520 16,119 Special mentioned 67,596 848 Substandard 9,783 1,359 Doubtful 14,522 6,259 Doubtful of loss 54,901 30,087 Total 2,065,322 54,672 Add Excess allowance for

Normal 1,871,968 1,892,343 1,962,102 15,412 15,547 16,215 Special mentioned 47,660 48,013 46,501 558 596 591 Substandard 11,901 15,259 5,460 4,498 3,503 1,018 Doubtful 22,016 15,881 20,884 9,319 5,597

ใหดําเนินการทบทวน และปรับปรุงขอมูลของลูกคาทันที (3) ในกรณีท่ีไมสามารถตดิตอลูกคาเพื่อทบทวนและปรับปรุงขอมูลของลูกคาได (inactive account) ผูประกอบธุรกิจตองทบทวนและปรับปรุงขอมูลของลูกคาในโอกาส

December 2017 Normal 1,962,102 1,905,406 1,875,782 16,215 15,491 14,983 Special mentioned 46,501 37,087 45,815 591 572 591 Substandard 5,460 7,416 11,760 1,018 2,137 5,275 Doubtful 20,884 22,963 19,012