greater card spending in response to government measures to create user confidence via enhanced security in card spending. 3.4 Service Channels KBank maintained our commitment to developing efficiency in

quarter of 2018 (“3Q’18”) was THB 427 million, increased 9% yoy. Non-social security yoy revenue growth was highly 18% while social security revenue growth slightly decreased. Non-social security’s

in year 2017 (“2017”) increased 16% yoy. This increase was driven by both non-social security and social security part. Accelerated revenue growth from social security came from higher number of

million, increased 16% yoy. The non-social security revenue and social security revenue grew by 14% and 20% respectively. The growth of non-social security revenue was driven by both OPD (15%) and IPD (12

) Having backup system and measures for emergency situation to prevent the extended discontinuing of operation. 1.1.2 Document and Information Security Having adequate security system for document and

information should easily be recalled (3) Having backup system and measures for emergency situation to prevent the extended discontinuing of operation. 1.1.2 Document and Information Security Page 16 of 32

Statement 1Q 1Q % Unit : THB million 2018 2017 change Revenue from non-social security 218.24 177.27 23% Revenue from social security 164.68 136.58 21% Revenue from Hospital Operations 382.92 313.85 22% Cost

information security officer : CISO) หรือผู้บริหารที่รับผิดชอบในการบริหารจัดการความมั่นคงปลอดภัยด้าน IT ที่มีคุณสมบัติและอำนาจหน้าที่ที่เหมาะสม N/A Yes/Partial/No N/A N/A N/A N/A N/A 1 0 1 D1 #11 x 2.1 4 2.1 #4

Medical Business Plc., (CMR) amount Baht 910.58 million. comparing at the same period in 2018 representing 9.87% decrease due to Social Security Office reimbursement of 2015 and 2016 amount Baht 175.00

from Chiang Mai Ram Medical Business Pcl., (CMR) amount Baht 997.04 million. comparing at the same period in 2017 representing 5.60% decreased due to Social Security Office reimbursement of 2015 amount