2019 because the major customer which is Siam Commercial Bank (SCB) has slowed down the use of such service due to the pandemic of COVID-19 that make it difficult to get into customer’s work place and
accumulated from the previous year as the company’s group having 21 projects under the construction in 2019, more than 13 projects in 2018. While Low-rise condominium customer are still the main customer of the
dimensions – economy, society and environment – under good corporate governance, appropriate risk management and effective cost management. Guided by the Customer Centricity strategy and our resolution of
continued offering low-end unlimited data plans in both prepaid and postpaid segments in order to maintain customer base and expand market share. Hence, mobile revenue slightly declined by 0.7% YoY to
Outsourced Contact Center Facility 22.0 18.8 7.6 (59.6%) (65.6%) 46.1 26.4 (42.8%) 2.3 Outsourced Customer Service Representative 19.7 36.2 35.0 (3.4%) 77.9% 37.7 71.1 88.5% 2.4 Maintenance Service 8.0 20.9
agricultural sectors which is the main customer of the company. Anyhow, the company still have higher revenue from the sale of Flexible packaging (new production line) compared with the same period of previous
6.7 (6.9%) (55.3%) 41.4 21.7 (47.6%) 2.3 Outsourced Customer Service Representative 33.3 34.1 34.1 (0.0%) 2.4% 104.5 101.7 (2.7%) 2.4 Maintenance Service 14.0 9.3 5.0 (46.2%) (64.3%) 51.3 23.5 (54.2
marketing activities to educate the water quality, which is consistent with the business model of the customer group continuously. Include activities to promote and educate cleaners and disinfectants to
amount through Boonterm kiosk more than 20%, compared to 2017 Expanding new target of customer by launching E-wallet application on smartphone called “Be Wallet” with the target of over 200,000
order to encourage new customers and retain our existing customer base. The Company is still working on plan and can achieve goals Operating results in 2018, the company had a total of 130,053 Boonterm