Opportunity Given the COVID- 19 outbreak that is widely affecting and continuing, the Company has launched debt moratorium programs to support our debtors. However, although the relief measures would indeed

to customers will end during 4Q20 onwards, relief period for some customers have already ended during 3Q20. Total customers exiting relief programs at the end of 3Q20 was approximately 15% of total

affecting and continuing, the Company has launched debt moratorium programs to support our debtors. However, although the relief measures would indeed affect the Company’ s revenue stream, the Company views

Underway Amidst the recovery in the economy and our industries, we remain focused and committed to the various transformation programs that IVL embarked on in 2020. We are making good progress on our journey

beverage at +15% YoY. CPN will continue to focus on the implementation of energy savings programs in order to lower costs to total revenues from 2016, though the electricity tariff (Ft tariff) gradually

our various offers, focusing on quality, discovery and innovation. We are working on expanding our prepared food offer in the cafes and continue to enhance our beverage and retail programs to become

on quality, discovery and innovation. We are working on expanding our prepared food offer in the cafes and continue to enhance our beverage and retail programs to become leaders in the market with our

program, in which the Company and its affiliated hospitals have been participating in all three types of quarantine programs until the situation has been restored. 2. Healthcare Industry Trend in Thailand

data analytics and effective retention programs. • Fixed broadband growth to outpace the industry's growth - In 2022, FMC (Fixed-Mobile-Content Convergence) strategy will be more pronounced as we seek to

programs. • Fixed broadband maintains the growth momentum to outpace the industry growth – Despite lower demands from less requirement to work from home, AIS will continue to increase penetration in new