เพื่อเป็นกำรสนับสนุนให้บริษัทฯ สำมำรถเติบโตในช่องทำงออนไลน์ได้อย่ำงมีประสิทธิภำพโดยกำรยกระดับ ควำมภักดีของผู้บริโภค (Brand Loyalty) ผ่ำนทำงแอพลิเคชั่น After You ด้วย 2 แนวทำงส ำคัญ ได้แก่ 1. กำรรักษำฐำน

loyalty, [ii] lack of responsibility or prudence as a professional or [iii] failure to comply with standards or ethics of appraisal profession or [iv] a collusion or supporting such demeanors of other

corresponding table and Table A4 in the Appendix for a breakdown of studies. Employee Satisfaction and Firm Performance Correlation Strength Customer Loyalty Employee Productivity Profitability Staff Turnover

Investor Strategies for Incorporating ESG Considerations into Corporate Interactions www.blackrock.com www.ceres.org Century21st Engagement Investor Strategies for Incorporating ESG Considerations into Corporate Interactions [ 5 ] FOREWORD The Value of Our Voice ......................................................................................................................................... 1 How ESG Megatrends Are Shaping Valuation ...........................................................

can have an impact directly on short and long-term value creation and destruction through effects on reputation, enhancement of customer satisfaction and loyalty, and relations with employees and other

equivalent alpha), which represents a significant improvement in portfolio efficiency for a retiree. Unlike traditional alpha, which can be hard to predict and is a zero-sum game, we find that Gamma (and Gamma

. Valerie Kwan, Director, Engagement, AIGCC Ms. Ally Chin, Sustainable Investing Associate, Fidelity International Ms. Corrine Png, Regional Head of Equities Research and Stewardship, AIA Group / AIA

simultaneously allows for loyalty point collection through the Mobile EDC. Moreover, the company still retains its service station expansion strategy, despite easing on portions of the investment due to the

Card, for card activation, transfer of accumulated points to our business partners’ loyalty programs, redemption of KBank Reward Points via K PLUS Market, and other marketing activities via digital

Activity Report 2016_En INDEPENDENT AUDIT INSPECTION ACTIVITIES REPORT 2016 INDEPENDENT AUDIT INSPECTION ACTIVITIES REPORT 2016 Executive Summary...................02 Quality Assurance Review Panel................04 Activities for Enhancing Audit Quality...................05 Summary of Audit Inspection Results A. Firm Level...................08 B. Engagement Level...........................28 Root Cause Analysis...................42 Framework and Focuses in 2017...................44 Essential St...