: (1) arrange to have a unit or personnel to be responsible for receiving and handling the customer complaint; (2) arrange to have regulation in writing which establishes procedures for receiving and

registrar of any asset as assigned by a client, the securities registrar shall proceed according to the rules, conditions and procedures for recording and maintaining the register of securities including

Handling Procedure​​ ​​​ Samples of Documents or Evidence​ Matters under Supervision of Other Laws​ Whistleblower​ Inquiries​ ​ ​ ​​ Complaint Forms​ Complaints​ / Whistleblowers Matters under the SEC

standards of services of the management company, in appointing a representative under Clause 2, the management company shall proceed as follows: (1) having an agreement, in writing, for appointment of a

with standards of services of the management company, in appointing a representative under Clause 2, the management company shall proceed as follows: (1) having an agreement, in writing, for appointment

as provide appropriate and adequate information in line with standards of services of the management company, in appointing a representative under Clause 2, the management company shall proceed as

handling cyber threats. The activities include stakeholder training, cybersecurity planning and cyber drills. The whole process is expected to help the involving parties lay out their own appropriate and

systems related to receiving and handling complaints, channels to communicate with customers as well as the number and ability of personnel for Bitkub to operate its business efficiently. DAB Act S.30

basis after the AGM meeting has been held. This postponement option is pursuant to the Notification of the Department of Business Development regarding Measures for Handling the Spread of COVID-19 in

, and provide a client communication service system and complaint handling services sufficiently and efficiently. ______________________