129.1 136.6 137.0 0.2% 6.1% 371.4 407.0 9.6% 2.2 Outsourced Contact Center Facility 6.7 2.0 2.0 (1.8%) (70.5%) 21.7 9.6 (55.7%) 2.3 Outsourced Customer Service Representative 34.1 41.1 40.7 (0.8%) 19.4
Service 136.6 114.2 108.3 (5.2%) (20.7%) 270.0 222.5 (17.6%) 2.2 Contact Center Facility Outsourced 2.0 1.2 4.3 247.1% 111.2% 7.6 5.5 (27.8%) 2.3 Customer Service Representative Outsourced 41.1 47.3 46.8
25mn active subscribers and 2.2mn transactions per day Speed-up strategy to install Boonterm kiosk cover all areas to expand customer base and revenue as well as to prevent competitors entering to
shall comply with the following rules: (1) dealing with customer and customer service: (a) having procedures and methods to know the customer and understand the customer’s investment objective restriction
following rules: (1) dealing with customer and customer service: (a) having procedures and methods to know the customer and understand the customer’s investment objective restriction in order to obtain
operation system shall comply with the following rules: (1) dealing with customer and customer service: (a) having procedures and methods to know the customer and understand the customer’s investment
management to prevent the use of securities transactions in money laundering and financing of terrorism, which include : (1) customer acceptance / establishment of a business relationship (2) temporarily
transactions in money laundering and financing of terrorism, which include : (1) customer acceptance / establishment of a business relationship (2) temporarily restriction /suspension of services, termination of
prevent the use of securities transactions in money laundering and financing of terrorism, which include : (1) customer acceptance / establishment of a business relationship (2) temporarily restriction
Community (AEC), and the advancing digital age amid the rapid pace of technological advancement, thus leading to changing customer behavior, regulatory changes and life platform-driven competition. Given the