performance indicators 12 2.6 Objective metrics 13 2.7 Independent assurance 13 Part 3: Discussion points 15 3.1 Comprehensive disclosure 15 3.2 ESG factors 16 3.3 Stakeholder expectations 17 3.4 Reporting

time injury in Q4 2017 and internal lost time injuries reduced from 6 in 2016 to 4 in 2017. We are committed to our ultimate objective of zero accidents  Revenue: 212mTHB in Q4 2017 compared to 185mTHB

safety: There was zero lost time injury in Q1 2018. We are committed to our ultimate objective of zero accidents Revenue: 252mTHB in Q1 2018 compared to 270mTHB in Q1 2017 EBITDA: 54mTHB in Q1 2018

and subsidiary companies of the Group. The change is a result of the merger in 2012 which enabled KKP to expand its service capabilities to meet the needs of more customers with the objective of

Dusit Princess Korat Hotel, decreased by 0.5% yoy. The growth was mainly driven by an increase in revenue from Dusit Thani Laguna Phuket, Dusit Princess Srinakarin and Dusit Thani Huahin resulting from

accounting standards under WHA level. However, the genuine gross margin was 55.3%. Utilities & Power Business 2018 2019 Increase/ (Decrease) THB mm THB mm % Revenue 2,095.1 2,258.7 7.8% Gross Profit 895.2

genuine gross margins for 3 months and 9 months were 51.5% and 54.8%, respectively. Utilities & Power Business Q3 2018 Q3 2019 Increase/ (Decrease) 9M 2018 9M 2019 Increase/ (Decrease) THB mm THB mm % THB

and selling investment products through different channels. • Check and keep transaction records to confirm they are accurate and genuine. • Use a licensed/regulated financial service provider

genuine gross margin in 2017 was at 57.5% for the warehouse rental and service business which decreased from 69.0% last year, mainly due to change in product mix between Built-to-Suit and Ready-built

margin had accounted for the fair value adjustment of the acquired business according to the accounting standards under WHA level. However, the genuine gross margin during 3 months and 6 months ended the