management and corporate governance. In the past, the business sector was expected only to make their own profit, and the government was responsible for the public interest. Today, the business sector is

1 Forth Smart Service Public Company Limited (FSMART) 1Q2020 Management Discussion and Analysis Operational Summary in 2Q20 (affected by Covid-19 pandemic and measurements from government) • Net

% which mainly increased from the revenue from services. The total cost was reported at THB 161.4 million, increased by THB 22.7 million or 16.4%. As a result, the gross profit margin for this quarter was

prior year. It was mainly increased from Government and State Enterprise customer. Gross Profit For this quarter, gross profit margin of the Group was reported at THB 17.7 million, decreased by THB 9.7

year. It mainly decreased from end of contract with Government and State enterprise customer. Gross Profit For the three-month period, the Group reported total gross profit at THB 22.0 million and the

6.8 million decreased from the same period of prior year by THB 11.8 million or 63.6%. It mainly decreased from end of contract with Government and State enterprise customer. Gross Profit For the three

gross profit by THB 26.2 million was increased by THB 7.3 million. The gross profit margin for this quarter represented at 15.0%. For the six-month period, the Group reported total revenues (excluded

closure of some branches, as well as the reduction of overall opening hours due to compliance with government measures during Q2/2021 and Q3/2021. • Gross Profit Margin in 2021 was 57.3%, decreased from

Discussion & Analysis Q3/2021 Operating Highlights in Q3/2021 Q3/20 Q3/21 Change +/(-) 9M/20 9M/21 Change +/(-) (THB million) %YoY %YoY Operating Revenue 198 115 (42%) 561 431 (23%) Gross Profit 124 60 (52

recreational activities to reward customers for maintenance of deposit customers, which have well been accepted by customers. The bank provides a deposit service for individuals, juristic persons, non-profit