impacted our EOEG facility at Clear Lake, Texas and lowered HVA and Necessity production by over 45KT during a strong margin environment. Since startup, the plant is performing well into 3Q17 with margins
. Revenue from services 696.0 796.8 -12.6% 2.1 Fully Outsourced Contact Center Management Service 499.5 540.4 -7.6% 2.2 Outsourced Contact Center Facility 28.0 54.0 -48.1% 2.3 Outsourced Customer Service
Outsourced Contact Center Facility 11.1 28.0 -60.5% 2.3 Outsourced Customer Service Representative 181.8 141.2 28.8% 2.4 Maintenance Service 24.1 27.3 -11.5% Total 756.3 710.9 6.4% 1. Revenue from sales and
. Revenue from services 796.8 874.4 -8.9% 2.1 Fully Outsourced Contact Center Management Service 540.4 647.0 -16.5% 2.2 Outsourced Contact Center Facility 54.0 86.6 -37.6% 2.3 Outsourced Customer Service
services 185.6 167.0 11.2% 2.1 Fully Outsourced Contact Center Management Service 133.4 116.4 14.6% 2.3 Outsourced Customer Service Representative 43.1 33.5 28.7% 2.2 Outsourced Contact Center Facility 5.6
services 167.0 239.8 -30.4% 2.1 Fully Outsourced Contact Center Management Service 116.4 163.9 -29.0% 2.2 Outsourced Contact Center Facility 7.8 18.8 -58.6% 2.3 Outsourced Customer Service Representative
. Revenue from services 172.7 185.6 -6.9% 2.1 Fully Outsourced Contact Center Management Service 114.2 133.4 -14.4% 2.2 Contact Center Facility Outsourced 1.2 5.6 -78.0% 2.3 Customer Service Representative
%) 2.1 Fully Outsourced Contact Center Management Service 164.2 145.1 116.6 (19.7%) (29.0%) 478.5 425.5 (11.1%) 2.2 Outsourced Contact Center Facility 22.0 7.6 15.0 98.3% (31.7%) 68.1 41.4 (39.2%) 2.3
133.4 136.6 2.4% 8.6% 242.3 270.0 11.5% 2.2 Outsourced Contact Center Facility 7.2 5.6 2.0 (63.9%) (71.8%) 14.9 7.6 (49.1%) 2.3 Outsourced Customer Service Representative 34.1 43.1 41.1 (4.7%) 20.3% 67.6
%) 309.0 242.2 (21.6%) 2.2 Outsourced Contact Center Facility 7.6 7.8 7.2 (7.7%) (5.3%) 26.4 15.0 (43.2%) 2.3 Outsourced Customer Service Representative 35.0 33.5 34.1 1.8% (2.6%) 71.1 67.6 (4.9%) 2.4