May 2020 Q1’20 Management Discussion & Analysis Page 3/6 OSP responses towards COVID-19 pandemic OSP’s Crisis Management team (CMT) has been activated to work on business continuity plan (BCP) since

been implemented and recognized the revenue by completed of work, such as the New Parliament Project in Information and Communication Technology, the High-Speed Internet Service Project in Remote Area

-scale projects had delayed their procurement in previous years, such as the High-Speed Internet Service Project in Remote Area and the New Parliament Project in Information and Communication Technology

-Speed Internet Service Project in Remote Area and the Core and Access Switch for Core Network Replacement and SDN project. Therefore, the total revenue increased while the total operation expenses and the

and work flows, and without incurring as substantial costs of relocation and renovation as the expansion to a remote area from the current location, and the majority of employees is familiar with this

was due to the surge in demand for IT products to support remote working and learning during COVID-19 in prior years. As the COVID-19 situation improved this year, the study and work conditions are

resulted in weak consumer spending, particularly on mobile services. However, remote working continued to provide decent demand for home broadband. Overall, AIS reported core service revenue of Bt32,770mn

sector totaling of 2,192.65 Million Baht. During the period, the Group has been awarded a project amounting of 40.92 Million Baht, which are the additional work for existing project such as Design and

surge in IT devices demand during the COVID-19. Consumers had purchased a large number of IT products such as laptops, tablets, and mobile phones to support remote working and learning during the pandemic

developer from the system administrator that perform in the production environment. o Providing a written job description which identified clearly duties and responsibilities of each type of work and