appropriate and sufficient personnel, communication system, customer service system, and internal supervision system, and these systems must be compatible with the additional technology apart from the

to provide investors with quality and standard services from business operators.The regulations will require business operators to provide personnel, communication system, customer service system

providers are still responsible for any actions operated by the outsourced company while the outsourced company must also have the readiness in both personnel and the operating system, and such operation

in order to stabilize the financial system. Nevertheless, as the COVID-19 situation has shown no clear sign of improvement and may persist throughout the first half of this year or beyond, pending the

Commercial Bank Mashreq Bank Bank of Communications 19% 14% 13% 8% 7% 7% 5% 4% 4% 3% Total 84% 0% 20% 40% 60% 80% 100% 2019 Jan 2020 Feb 2020 Mar 2020 Apr 2020 46% 47% 30% 30% 11% 11% 49% 47% 47% 28% 31% 34

Commercial Bank Bank of Communications Mashreq Bank 20% 14% 12% 8% 7% 7% 4% 4% 4% 4% Total 83% 0% 20% 40% 60% 80% 100% 2019 Feb 2020 Mar 2020 Apr 2020 May 2020 47% 30% 11% 49% 47% 47% 28% 31% 34% 11% 12% 10

instrument Corp. 1% Issuer %total FI  Bank of China Qatar National Bank Agricultural Bank of China Doha bank Commercial Bank of Qatar China Construction Bank Al Khalij Commercial Bank Bank of Communications

  Bank of Communications 18% 13% 12% 10% 8% 6% 5% 4% 4% 3% Total 84% 0% 20% 40% 60% 80% 100% 2019 Apr 2020 May 2020 Jun 2020 Jul 2020 49% 47% 48% 44% 28% 34% 33% 39% 11% 10% 9% 9% 42% 41% 7% a. CHINA b

Qatar National Bank Doha bank Commercial Bank of Qatar Agricultural Bank of China Al Khalij Commercial Bank Abu Dhabi Commercial Bank China Construction Bank Mashreq Bank Bank of Communications 21% 14% 12

% Issuer %total FI  Qatar National Bank Bank of China Agricultural Bank of China Doha bank Abu Dhabi Commercial Bank Commercial Bank of Qatar Bank of Communications   Al Khalij Commercial Bank China