the cost of services could not be reduced promptly. Selling Expenses, Administrative Expenses and Other Expenses The Group has selling expenses, administrative expenses and other expenses for this

) (72.8 %) (938.8) (73.3 %) (13.9 %) Gross Margin 301.9 27.2 % 341.5 26.7 % (11.6 %) Distribution Costs (129.5) (11.7 %) (162.3) (12.7 %) (20.3 %) Administrative Expenses (78.5) (7.1 %) (87.5) (6.8 %) (10.2

2.48 5.04 1.47 4.13 (2.66) (64.41) Administrative Expenses 4.64 6.17 2.92 4.69 (1.77) (37.74) Total Expenses 20.98 41.26 17.41 38.05 (20.64) (54.24) Profit from operating activities (3.91) 1.62 (2.24

consumption from private sector. However, expenses from the government sector, and tourism industry sector continued to increase, partly benefited from the return of Chinese tourists, and a decline of the

Q3–2020 Balance by Quarter Change Q3–20 Q2–20 Q3–19 Q3–20 VS Q2–20 Q3–20 VS Q3–19 (Million Baht: MB) (MB) % (MB) % Total Revenue 2,241.1 1,187.6 1,798.9 1,053.5 88.7 442.2 24.6 Total Operating Expenses

% Revenue from services 715.6 100.0 1,751.8 100.0 144.8% Costs of services (390.0) (54.5) (1,087.5) (62.1) 178.8% Gross profit 325.6 45.5 664.3 37.9 104.0% Selling expenses (77.6) (10.8) (154.4) (8.8) 99.0

% Cost of goods sold and services 977 1,074 -9% Gross profit 244 228 +7% % gross profit 20.0% 17.5% Selling expenses 106 153 -31% % selling expenses to sales 8.7% 11.8% Administrative expenses 135 139 -3

and service 11,179.2 74.2% 11,370.1 74.2% (190.9) (1.7%) Gross profit 3,885.1 25.8% 3,963.1 25.8% (77.9) (2.0%) Cost of rental 135.8 0.9% 160.2 1.0% (24.4) (15.2%) Selling and administrative expenses

% 11,040 10,386 -6% Operating and administrative expenses Expected credit loss Finance costs Other expenses 2,003 1,590 554 21 1,921 1,226 453 2 1,974 2,005 448 6 3% 64% -1% 200% -1% 26% -19% -71% 4,086

18.2% 0.2% -4.1% 13.5% 6,370 10,209 309 2,829 7,488 10,274 246 3,108 17.6% 0.6% -20.4% 9.9% Total Revenues 5,553 -4.6% 20,791 22,332 7.4% 19,717 21,116 7.1% Operating and administrative expenses Expected