items - net 21,566.9 20,928.1 638.8 3.1 Investments - net 55,312.9 55,236.6 76.3 0.1 Loans to customers net of deferred revenue 161,893.2 154,020.3 7,872.9 5.1 Add: Accrued interest receivables 224.2
27,815 Total 1,943,380 1,982,279 1,945,746 67,431 66,522 55,594 Add Excess allowance for doubtful accounts 66,047 60,874 61,214 Total allowance for doubtful accounts from loan classification 133,478
22,868.8 21,566.9 1,301.9 6.0 Investments - net 55,497.2 55,312.9 184.3 0.3 Loans to customers net of deferred revenue 165,033.2 161,893.2 3,140.0 1.9 Add: Accrued interest receivables 260.6 224.2 36.4 16.2
Net profit for the year 835 1,203 -30.6% 280 198.2% Add Unrealized (gain) on FX (180) (400) n/a 13 n/a Add Non-recurring expenses 31 27 14.8% 88 -64.8% Normalized net profit (NNP) 687 830 -17.2% 381
) (0.8) Add: Accrued interest receivables 213.0 224.2 (11.2) (5.0) Less: Allowance for doubtful accounts (4,054.2) (3,763.2) (291.0) (7.7) Revaluation allowance for debt restructuring (12.7) (12.0) (0.7
58,620 Add Excess allowance for doubtful accounts 93,818 93,476 88,968 Total allowance for doubtful accounts from loan classification 145,889 152,052 147,588 Add Revaluation allowance for debt
1,983,362 2,009,050 60,471 71,288 67,707 Add Excess allowance for doubtful accounts 80,755 73,268 70,004 Total allowance for doubtful accounts from loan classification 141,226 144,556 137,711 Add Revaluation
deferred revenue 157,438.0 154,020.3 3,417.7 2.2 Add: Accrued interest receivables 257.3 257.0 0.3 0.1 Less: Allowance for doubtful accounts (3,830.5) (3,388.7) (441.8) (13.0) Revaluation allowance for debt