continued investment in 1The Labor Protection Act (No. 7) B.E. 2562, effective from 5-May-19, stipulates additional legal severance pay rates for employees who have worked for a period of 20 years or more to

of the virus. However, from the abovementioned situation, the management and employees of the Group have prepared a work plan, be united in operations to get through the situation. Which from the

Management discussion and analysis /Page 2 - Efficiently cost and expenses control measure such as managing staff productivity, marketing expenses control by shift to more social media and digital marketing

-committee members, advisors, staff members, employees, or persons who work for derivatives exchanges from unlawfully seeking benefits by using the information obtained during the performance of their duties

guideline above. 10.5 Personnel: specify the total number of the Company’s staff and that of each core business. In case of material change in the number of staff or a substantial labor dispute during the

% Staff cost, repair and maintenance cost and other services 135.6 153.4 152.1 (0.8%) 12.2% 420.0 439.8 4.7% Processing fee - PEA 16.1 16.2 15.4 (4.9%) (4.3%) 47.5 47.6 0.2% Other cost 22.2 23.9 26.9 12.6

began to improve, especially in the end 2022, resulting in more employees are working at the office. In addition, sales staff made more appointments to meet customers and began to organize more on- site

165.8 169.1 169.3 171.4 2.1 1.2% 624.1 675.6 51.5 8.3% Staff cost, repair and maintenance cost and other services 134.3 153.4 152.1 157.2 5.1 3.4% 540.9 597.0 56.1 10.4% Processing fee - PEA 16.0 16.2

%) (21.2%) 2,606.5 2,491.1 (4.4%) Depreciation and amortisation cost 169.3 177.9 180.0 1.2% 6.3% 504.2 531.4 5.4% Staff cost, repair and maintenance cost and other services 152.1 162.1 145.2 (10.4%) (4.5

and amortisation cost 173.4 177.9 180.0 176.7 (3.3) (1.8%) 675.6 708.0 32.4 4.8% Staff cost, repair and maintenance cost and other services 142.9 162.1 145.2 161.1 15.9 11.0% 597.0 611.3 14.3 2.4